Terms & Conditions

Shop Terms & Conditions

Payments for your order are to be made at the time of purchasing, through PayPal.

Postage and packaging within the UK is free and will be posted by 2nd class Royal Mail. I aim to post orders out within 3 working days of receiving your order and payment.

European and Rest of the World buyers: Please note that taxes and customs charges apply in your own country to orders sent from the UK. These are charged by your local authorities and are beyond my control. Please check with your local authorities for these customs and tax charges before ordering.
Postage charges:
Europe: £4.50 per package
Rest of the World: £6.95 per package

You are able to cancel your order within 14 days after you receive your order. In the first instance, please contact me in order to let me know why you would like to return your items, and if there’s a problem, I will be happy to resolve it.

Once an item is safely returned to me, I will refund the money for the goods within 14 days of receiving the item. Please note that I may reduce the amount of money refunded for goods returned which show evidence of use beyond the handling necessary to see whether the goods are as expected. When returning an item, you are responsible for all postage costs.

Your information is kept securely in order to fulfil your order and to fulfil yearly accounting obligations. Once these obligations have been fulfilled, the information held will be destroyed.

If you have any questions, feel free to contact me.

Items bought through third party websites, e.g. Amazon and RedBubble are subject to their terms and conditions. Dendryad Art T/A Press for Design is neither the contact nor is responsible for items bought through these third party websites.

E&OE

Workshop and Commission Terms & Conditions

Commissions

All illustration work is charged at £25 per hour, with a minimum one hour charge.
During the design stage, all draft and preview artwork will contain a proof watermark.
Once your designs have been proofed and finalised, my terms are payment before receiving the final version, without the watermark. Payment is required upon receipt of my invoice.
Once you have paid for the designs, the copyright belongs entirely to you.

Workshops & Demonstrations

All workshops and demonstrations are charged at a flat rate of £50 per teaching hour, plus materials, mileage and room hire (if applicable). This cost you may divide between your workshop participants and add your own margin for your venue.

This cost takes into account the time I spend on researching and preparing your workshop before the teaching session.

When we discuss your workshop, you will be quoted a full amount which includes the workshop hours, materials and mileage, and which will be payable upon booking your required date. The minimum lead time for booking and payment of your workshop or demonstration is 45 days in advance of the workshop or demonstration in order to prepare your workshop/demonstration and acquire the materials.